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</head>

<body lang=EN-US link=blue vlink=purple>

<div class=Section1>

<p class=XML><span style='font-family:Arial'><img width=281 height=87
src="EnrollmentAuditGuidelines_files/image001.jpg">&nbsp;</span></p>

<p class=MsoTitle>Enrollment Audit Guidelines</p>

<p class=MsoTitle>Technical Note 2007 April 15</p>

<p class=Heading3Preface style='margin-top:6.0pt'>Editors:</p>

<p class=PrefaceText>Chuck Allen, HR-XML Consortium, Inc.</p>

<p class=PrefaceText>&nbsp;</p>

<p class=Heading3Preface style='margin-top:6.0pt'>Contributors:</p>

<p class=PrefaceText>Jimmy Liu, Independence Blue Cross, Mike Hall, Hewitt
Associates, Members of the Benefits Enrollment workgroup.</p>

<p class=PrefaceText style='margin-left:0in'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </p>

<p class=Heading3Preface style='margin-top:6.0pt'>Copyright &nbsp;&copy; 2007
HR-XML Consortium, Inc. </p>

<div style='border:none;border-top:double windowtext 2.25pt;padding:24.0pt 0in 0in 0in'>

<p class=Heading2Preface style='margin-top:12.0pt;border:none;padding:0in'>Abstract</p>

</div>

<p class=MsoPlainText><span style='font-family:Arial'>This is a non-normative
technical note providing broad guidance for benefit plan record keepers and
insurance carriers in using HR-XML&#8217;s Enrollment and &nbsp;Application
Acknowledgement specifications to conduct eligibility audits. The guidance is
most relevant to health-plan and similar &#8220;tier&#8221; coverages within
the U.S. market.</span></p>

<b><span style='font-size:14.0pt;font-family:Arial;color:navy'><br clear=all
style='page-break-before:always'>
</span></b>

<p class=Heading2Preface style='margin-top:12.0pt;margin-right:0in;margin-bottom:
0in;margin-left:0in;margin-bottom:.0001pt'>Table of Contents</p>

<p class=MsoToc1><span class=MsoHyperlink><a href="#_Toc159904080">1<span
style='font-size:12.0pt;color:windowtext;font-weight:normal'>&nbsp;&nbsp;&nbsp;&nbsp; </span>Overview<span
style='color:windowtext;display:none'>.. </span><span
style='color:windowtext;display:none'>3</span></a></span></p>

<p class=MsoToc2><span class=MsoHyperlink><a href="#_Toc159904081">1.1<span
style='font-size:12.0pt;color:windowtext;font-style:normal'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Supported
Scenarios<span style='color:windowtext;display:none'>. </span><span style='color:windowtext;display:none'>3</span></a></span></p>

<p class=MsoToc3><span class=MsoHyperlink><a href="#_Toc159904082">1.1.1<span
style='font-size:12.0pt;color:windowtext'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Multi-Contract
Audit Scenario<span style='color:windowtext;display:none'>. </span><span style='color:windowtext;display:none'>3</span></a></span></p>

<p class=MsoToc3><span class=MsoHyperlink><a href="#_Toc159904083">1.1.2<span
style='font-size:12.0pt;color:windowtext'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Single
Contract Audit Scenario<span style='color:windowtext;display:none'>. </span><span style='color:windowtext;display:none'>3</span></a></span></p>

<p class=MsoToc3><span class=MsoHyperlink><a href="#_Toc159904084">1.1.3<span
style='font-size:12.0pt;color:windowtext'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Mixed
Scenario<span style='color:windowtext;display:none'>. </span><span style='color:windowtext;display:none'>3</span></a></span></p>

<p class=MsoToc1><span class=MsoHyperlink><a href="#_Toc159904085">2<span
style='font-size:12.0pt;color:windowtext;font-weight:normal'>&nbsp;&nbsp;&nbsp;&nbsp; </span>Messages<span
style='color:windowtext;display:none'>. </span><span
style='color:windowtext;display:none'>3</span></a></span></p>

<p class=MsoToc2><span class=MsoHyperlink><a href="#_Toc159904086">2.1<span
style='font-size:12.0pt;color:windowtext;font-style:normal'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Messages
Format<span style='color:windowtext;display:none'> </span><span style='color:windowtext;display:none'>3</span></a></span></p>

<p class=MsoToc2><span class=MsoHyperlink><a href="#_Toc159904087">2.2<span
style='font-size:12.0pt;color:windowtext;font-style:normal'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Messages<span
style='color:windowtext;display:none'>. </span><span
style='color:windowtext;display:none'>3</span></a></span></p>

<p class=MsoToc3><span class=MsoHyperlink><a href="#_Toc159904088">2.2.1<span
style='font-size:12.0pt;color:windowtext'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Match<span
style='color:windowtext;display:none'>. </span><span
style='color:windowtext;display:none'>3</span></a></span></p>

<p class=MsoToc3><span class=MsoHyperlink><a href="#_Toc159904089">2.2.2<span
style='font-size:12.0pt;color:windowtext'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Mismatch:
Coverage: Dependent<span style='color:windowtext;display:none'> </span><span style='color:windowtext;display:none'>3</span></a></span></p>

<p class=MsoToc3><span class=MsoHyperlink><a href="#_Toc159904090">2.2.3<span
style='font-size:12.0pt;color:windowtext'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Mismatch:
Coverage: Subscriber<span style='color:windowtext;display:none'> </span><span style='color:windowtext;display:none'>3</span></a></span></p>

<p class=MsoToc3><span class=MsoHyperlink><a href="#_Toc159904091">2.2.4<span
style='font-size:12.0pt;color:windowtext'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Mismatch:
Active on Carrier System: Dependent<span style='color:windowtext;display:none'> </span><span style='color:windowtext;display:none'>3</span></a></span></p>

<p class=MsoToc3><span class=MsoHyperlink><a href="#_Toc159904092">2.2.5<span
style='font-size:12.0pt;color:windowtext'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Mismatch:
Active on Carrier System: Subscriber<span style='color:windowtext;display:none'> </span><span style='color:windowtext;display:none'>3</span></a></span></p>

<p class=MsoToc3><span class=MsoHyperlink><a href="#_Toc159904093">2.2.6<span
style='font-size:12.0pt;color:windowtext'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Mismatch:
Identity Field: Dependent<span style='color:windowtext;display:none'> </span><span style='color:windowtext;display:none'>3</span></a></span></p>

<p class=MsoToc3><span class=MsoHyperlink><a href="#_Toc159904094">2.2.7<span
style='font-size:12.0pt;color:windowtext'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Mismatch:
Identity Field: Subscriber<span style='color:windowtext;display:none'> </span><span style='color:windowtext;display:none'>3</span></a></span></p>

<p class=MsoToc3><span class=MsoHyperlink><a href="#_Toc159904095">2.2.8<span
style='font-size:12.0pt;color:windowtext'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Mismatch:
Demographic Field: Dependent<span style='color:windowtext;display:none'> </span><span style='color:windowtext;display:none'>3</span></a></span></p>

<p class=MsoToc3><span class=MsoHyperlink><a href="#_Toc159904096">2.2.9<span
style='font-size:12.0pt;color:windowtext'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Mismatch:
Demographic Field: Subscriber<span style='color:windowtext;display:none'> </span><span style='color:windowtext;display:none'>3</span></a></span></p>

<p class=MsoToc3><span class=MsoHyperlink><a href="#_Toc159904097"><i>2.2.10</i><span
style='font-size:12.0pt;color:windowtext'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Mismatch:
Terminated on Carrier System: Dependent<span style='color:windowtext;
display:none'> </span><span
style='color:windowtext;display:none'>3</span></a></span></p>

<p class=MsoToc3><span class=MsoHyperlink><a href="#_Toc159904098"><i>2.2.11</i><span
style='font-size:12.0pt;color:windowtext'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Mismatch:
Terminated on Carrier System: Subscriber<span style='color:windowtext;
display:none'> </span><span
style='color:windowtext;display:none'>3</span></a></span></p>

<p class=MsoToc3><span class=MsoHyperlink><a href="#_Toc159904099"><i>2.2.12</i><span
style='font-size:12.0pt;color:windowtext'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Mismatch:
Not Found on Carrier System: Dependent<span style='color:windowtext;display:
none'> </span><span
style='color:windowtext;display:none'>3</span></a></span></p>

<p class=MsoToc3><span class=MsoHyperlink><a href="#_Toc159904100"><i>2.2.13</i><span
style='font-size:12.0pt;color:windowtext'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Mismatch:
Not Found on Carrier System: Subscriber<span style='color:windowtext;
display:none'> </span><span
style='color:windowtext;display:none'>3</span></a></span></p>

<p class=MsoToc1><span class=MsoHyperlink><a href="#_Toc159904101">3<span
style='font-size:12.0pt;color:windowtext;font-weight:normal'>&nbsp;&nbsp;&nbsp;&nbsp; </span>Example
Instances<span style='color:windowtext;display:none'>. </span><span style='color:windowtext;display:none'>3</span></a></span></p>

<p class=MsoToc2><span class=MsoHyperlink><a href="#_Toc159904102">3.1<span
style='font-size:12.0pt;color:windowtext;font-style:normal'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Example
1: Mismatch: Not Found on Carrier System: Dependent<span style='color:windowtext;
display:none'> </span><span
style='color:windowtext;display:none'>3</span></a></span></p>

<p class=MsoToc2><span class=MsoHyperlink><a href="#_Toc159904103">3.2<span
style='font-size:12.0pt;color:windowtext;font-style:normal'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Example
2: Mismatch: Demographic Field: Dependent<span style='color:windowtext;
display:none'> </span><span
style='color:windowtext;display:none'>3</span></a></span></p>

<p class=MsoToc1><span class=MsoHyperlink><a href="#_Toc159904104">4<span
style='font-size:12.0pt;color:windowtext;font-weight:normal'>&nbsp;&nbsp;&nbsp;&nbsp; </span>Appendix
&#8211; Related Documents<span style='color:windowtext;display:none'>. </span><span style='color:windowtext;display:none'>3</span></a></span></p>

<p class=MsoToc1>&nbsp;</p>

<span style='font-size:14.0pt;font-family:Copperplate31ab'><br clear=all
style='page-break-before:always'>
</span>

<h1 style='margin-top:12.0pt'><a name="_Toc159904080">1<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span>Overview</a><a name="_Toc492656056"></a><a name="_Toc492655894"></a><a
name="_Toc493472395"></a><a name="_Toc493472734"></a><a name="_Toc493472396"></a><a
name="_Toc493472735"></a><a name="_Toc493472034"></a><a name="_Toc493472399"></a><a
name="_Toc493472738"></a><a name="_Toc493472400"></a><a name="_Toc493472739"></a><a
name="_Toc493472401"></a><a name="_Toc493472740"></a><a name="_Toc493472436"></a><a
name="_Toc493472775"></a><a name="_Toc493472437"></a><a name="_Toc493472776"></a><a
name="_Toc492655893"></a><a name="_Toc492656055"></a><a name="_Toc493472438"></a><a
name="_Toc493472777"></a></h1>

<p class=MsoNormal>This document outlines a set of messages that employee
benefit record keepers and health plans implementing HR-XML&#8217;s Benefits
Enrollment specification and Application Acknowledgement specifications may
find useful in conducting periodic audits. Please see the separate
documentation for further information on those specifications (See Appendix &#8211;
Related Documents).</p>

<p class=MsoNormal>&nbsp;</p>

<p class=MsoNormal>In the U.S. market for employee benefit services, many
employers use a benefit administrator or record keeper in addition to one or
more employee health plans (an insurance carrier, health maintenance
organization, etc.).&nbsp; The benefit administrator typically is the
&#8220;source of truth&#8221; for determinations of who is currently eligible
to participate in a health plan (typically employees and their dependents
and/or retirees and their dependents). The health plan, in turn, is responsible
for making determinations of whether claimants are eligible for reimbursement
or services under the plan. These two types of &#8220;eligibility&#8221;
determinations are separate and distinct, but depend on accurate information
being shared between the benefit record keeper and the health plan. While a
variety of means are employed to ensure data integrity, periodic audits (e.g.,
monthly or quarterly) are a common way to maintain data accuracy.</p>

<p class=MsoNormal>&nbsp;</p>

<p class=MsoNormal>The way audits commonly work is for the plan record keeper to
send a complete record to the health plan for each &#8220;contract&#8221; (a
subscriber, such as an employee, or dependent of such subscriber). The health
plan then compares each record against the information in its system and
returns information to the record keeper about results.&nbsp; Broadly speaking,
two outcomes are possible from such a comparison: </p>

<ul style='margin-top:0in' type=disc>
 <li class=MsoNormal>Match.&nbsp; A match indicates that the information on the
     record keeper&#8217;s system is consistent with what is on the health
     plan&#8217;s system.&nbsp; </li>
 <li class=MsoNormal>Mismatch.&nbsp; A mismatch indicates that there is a
     &#8220;material&#8221; difference between the information on record
     keeper&#8217;s system compared to that on the health plan&#8217;s
     system.&nbsp; What constitutes a &#8220;material&#8221; difference would
     generally be defined by the trading-partner agreement.&nbsp; A &#8220;no
     match&#8221; means that a record for an individual subscriber or dependent
     is on one system, but not the other system.</li>
</ul>

<h2><a name="_Toc159904081">1.1<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span>Supported Scenarios</a></h2>

<p class=MsoNormal>This document does not describe specific interactions or
operations to support enrollment eligibility audits. These may be a topic for a
future version of this document or the HR-XML Enrollment specification.&nbsp;
However, the sections below discuss several possible scenarios for handling
eligibility audits.</p>

<h3><a name="_Toc159904082">1.1.1<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span>Multi-Contract Audit Scenario</a></h3>

<p class=MsoNormal>Figure 1: Multi-Contract Audit Scenario, assumes processing
of the processing of multiple enrollment records in a single file. Records for
multiple subscribers are transferred in a large &#8220;batch&#8221; file, which
is disassembled into individual records, which are then compared to the health
plan system. Results of the comparison are then compiled in an acknowledgement
file which is sent back to the plan record keeper.</p>

<p class=MsoNormal>&nbsp;</p>

<p class=MsoNormal>&nbsp;</p>

<p class=MsoNormal>&nbsp;</p>

<p class=MsoCaption align=center style='text-align:center;page-break-after:
avoid'><a name="_Ref159854659">Figure </a>1: Multi-Contract Audit Scenario</p>

<p class=MsoNormal align=center style='text-align:center'><img width=478
height=594 src="EnrollmentAuditGuidelines_files/image002.gif"></p>

<p class=MsoNormal align=center style='text-align:center'>&nbsp;</p>

<h3><a name="_Toc159904083">1.1.2<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span>Single Contract Audit Scenario</a></h3>

<p class=MsoNormal>Figure 2: Single Contract Audit Scenario illustrates the
audit of individual subscribers or &#8220;contracts.&#8221;&nbsp; Individual
records are sent from the record keeper to the health plan. Exceptions are
passed back as individual records are compared against the health plan system.</p>

<p class=MsoCaption align=center style='text-align:center;page-break-after:
avoid'><a name="_Ref159900595">Figure </a>2: Single Contract Audit Scenario</p>

<p class=MsoNormal align=center style='margin-left:.25in;text-align:center'><img
width=445 height=504 src="EnrollmentAuditGuidelines_files/image003.gif"></p>

<p class=MsoNormal align=center style='margin-left:.25in;text-align:center'>&nbsp;</p>

<h3><a name="_Toc159904084">1.1.3<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span>Mixed Scenario</a></h3>

<p class=MsoNormal>The final scenario illustrated in Figure 3 is simply a mix
of the two patterns illustrated above.&nbsp; A batch audit file is sent to the
health plan. Exceptions are passed back as individual records are compared
against the health plan system.</p>

<p class=MsoCaption align=center style='text-align:center;page-break-after:
avoid'><a name="_Ref159900971">Figure </a>3</p>

<p class=MsoNormal align=center style='text-align:center'><img width=486
height=551 src="EnrollmentAuditGuidelines_files/image004.gif"></p>

<p class=MsoNormal style='margin-left:.25in'><span style='font-family:Arial'>&nbsp;</span></p>

<h1><a name="_Toc159904085">2<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span>Messages</a></h1>

<h2><a name="_Toc159904086">2.1<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span>Messages Format</a></h2>

<p class=MsoNormal>&nbsp;</p>

<p class=MsoNormal>The messages follow the format below:</p>

<p class=MsoNormal align=center style='text-align:center'><span
style='font-size:9.0pt'>[ </span><span style='font-size:9.0pt;font-family:"Courier New"'>Match</span><span
style='font-size:9.0pt'> | </span><span style='font-size:9.0pt;font-family:
"Courier New"'>Mismatch:</span><span style='font-size:9.0pt'> ] &nbsp;</span><span
style='font-size:9.0pt;font-family:"Courier New"'>[<i>Qualifying Info</i>: ]?</span><span
style='font-size:9.0pt'> &nbsp;[ </span><span style='font-size:9.0pt;
font-family:"Courier New"'>Subscriber </span><span style='font-size:9.0pt'>|&nbsp;
</span><span style='font-size:9.0pt;font-family:"Courier New"'>Dependent ]? </span></p>

<p class=MsoNormal align=center style='text-align:center'><span
style='font-size:10.5pt;font-family:"Courier New"'>&nbsp;</span></p>

<p class=MsoNormal style='text-align:justify'><span style='font-family:Arial'>The
first part is &#8220;Mismatch:&#8221; &nbsp;The second part of the message
qualifies the type of mismatch. The third part of the message corresponds to a
name of the element within the Enrollment schema within which the mismatch
occurred. </span></p>

<h2><a name="_Toc159904087">2.2<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span>Messages</a></h2>

<h3><a name="_Toc159904088"><span style='font-size:11.0pt'>2.2.1<span
style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span style='font-size:11.0pt'>Match</span></a></h3>

<table class=MsoTableGrid border=1 cellspacing=0 cellpadding=0
 style='border-collapse:collapse;border:none'>
 <tr style='height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Message:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border:solid windowtext 1.0pt;
  border-left:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-family:"Courier New"'>Match</span></p>
  </td>
 </tr>
 <tr style='height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Explanation:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border-top:none;border-left:
  none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-family:Arial'>No material difference
  found between information on the record keeper&#8217;s system and that on the
  health plan system.</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>&nbsp;</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>Many trading partners may
  not require an affirmative confirmation of a match.</span></p>
  </td>
 </tr>
 <tr style='height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Action:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border-top:none;border-left:
  none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-family:Arial'>No action.</span></p>
  </td>
 </tr>
</table>

<h3><a name="_Toc159904089"><span style='font-size:11.0pt'>2.2.2<span
style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span style='font-size:11.0pt'>Mismatch: Coverage: Dependent</span></a></h3>

<table class=MsoTableGrid border=1 cellspacing=0 cellpadding=0
 style='border-collapse:collapse;border:none'>
 <tr style='height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Message:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border:solid windowtext 1.0pt;
  border-left:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-family:"Courier New"'>Mismatch:
  Coverage: Dependent</span></p>
  </td>
 </tr>
 <tr style='height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Explanation:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border-top:none;border-left:
  none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-family:Arial'>Information showing
  coverage for a dependent on the record keeper&#8217;s system differs from
  that on the health plan system.</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>&nbsp;</span></p>
  </td>
 </tr>
 <tr style='height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Action:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border-top:none;border-left:
  none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-family:Arial'>Sender should review the
  coverage discrepancies reported on the acknowledgment and send a CHANGE
  transaction to the Carrier to update the Dependent's coverage information if
  the Carrier's system has incorrect values.</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>&nbsp;</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>If the Carrier's system
  has the correct coverage information for the Dependent, then the Sender does
  not need to do anything.</span></p>
  </td>
 </tr>
</table>

<h3><a name="_Toc159904090"><span style='font-size:11.0pt'>2.2.3<span
style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span style='font-size:11.0pt'>Mismatch: Coverage: Subscriber</span></a><span
style='font-size:11.0pt'> </span></h3>

<table class=MsoTableGrid border=1 cellspacing=0 cellpadding=0
 style='border-collapse:collapse;border:none'>
 <tr style='height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Message:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border:solid windowtext 1.0pt;
  border-left:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-family:"Courier New"'>Mismatch:
  Coverage: Subscriber</span></p>
  </td>
 </tr>
 <tr style='height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Explanation:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border-top:none;border-left:
  none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-family:Arial'>Information showing
  coverage for subscriber on the record keeper&#8217;s system differs from that
  on the health plan system.</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>&nbsp;</span></p>
  </td>
 </tr>
 <tr style='height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Action:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border-top:none;border-left:
  none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-family:Arial'>Sender should review the
  coverage discrepancies reported on the acknowledgment and send a CHANGE
  transaction to the Carrier to update the Subscriber's coverage information if
  the Carrier's system has incorrect values.&nbsp; </span></p>
  <p class=MsoNormal><span style='font-family:Arial'>&nbsp;</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>If the Carrier's system
  has the correct coverage information for the Subscriber, then the Sender does
  not need to do anything.</span></p>
  </td>
 </tr>
</table>

<h3><a name="_Toc159904091">2.2.4<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span><span style='font-size:11.0pt'>Mismatch: Active on Carrier System:
Dependent</span></a><span style='font-size:11.0pt'> </span></h3>

<table class=MsoTableGrid border=1 cellspacing=0 cellpadding=0
 style='border-collapse:collapse;border:none'>
 <tr style='page-break-inside:avoid;height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Message:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border:solid windowtext 1.0pt;
  border-left:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-family:"Courier New"'>Mismatch: Active
  on Carrier System: Dependent</span></p>
  </td>
 </tr>
 <tr style='page-break-inside:avoid;height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Explanation:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border-top:none;border-left:
  none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-family:Arial'>A Dependent is active on
  the health plan system for which no record exists in the audit file sent by
  the record keeper.</span></p>
  </td>
 </tr>
 <tr style='page-break-inside:avoid;height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Action:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border-top:none;border-left:
  none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-family:Arial'>Sender should review the
  eligibility status of the Dependent and send a TERM transaction to the
  Carrier for the Dependent if the Dependent should really be terminated.</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>&nbsp;</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>If the Carrier's system
  has the correct coverage information for the Dependent, then the Sender does
  not need to do anything..</span></p>
  </td>
 </tr>
</table>

<h3><a name="_Toc159904092"><span style='font-size:11.0pt'>2.2.5<span
style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span style='font-size:11.0pt'>Mismatch: Active on Carrier
System: Subscriber</span></a><span style='font-size:11.0pt'> </span></h3>

<table class=MsoTableGrid border=1 cellspacing=0 cellpadding=0
 style='border-collapse:collapse;border:none'>
 <tr style='page-break-inside:avoid;height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Message:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border:solid windowtext 1.0pt;
  border-left:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-family:"Courier New"'>Mismatch: Active
  on Carrier System: Subscriber</span></p>
  </td>
 </tr>
 <tr style='page-break-inside:avoid;height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Explanation:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border-top:none;border-left:
  none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-family:Arial'>A Subscriber is active on
  the health plan system for which no record exists in the audit file sent by
  the record keeper.</span></p>
  </td>
 </tr>
 <tr style='page-break-inside:avoid;height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Action:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border-top:none;border-left:
  none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-family:Arial'>Sender should review the
  eligibility status of the Subscriber and send a TERM transaction to the
  Carrier for the Subscriber if the Subscriber should really be terminated.</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>&nbsp;</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>If the Carrier's system
  information is correct and the Subscriber should be active, then the Sender
  does not need to do anything.</span></p>
  </td>
 </tr>
</table>

<h3><a name="_Toc159904093">2.2.6<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span>Mismatch: Identity Field: Dependent</a></h3>

<table class=MsoTableGrid border=1 cellspacing=0 cellpadding=0
 style='border-collapse:collapse;border:none'>
 <tr style='page-break-inside:avoid;height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Message:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border:solid windowtext 1.0pt;
  border-left:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-family:"Courier New"'>Mismatch: Identity
  Field: Dependent</span></p>
  </td>
 </tr>
 <tr style='page-break-inside:avoid;height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Explanation:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border-top:none;border-left:
  none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-family:Arial'>An identity field (name,
  person id number, etc.) for a dependent on the health plan system differs
  from that reported by the record keeper.</span></p>
  </td>
 </tr>
 <tr style='page-break-inside:avoid;height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Action:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border-top:none;border-left:
  none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-family:Arial'>Sender should review the
  identity field that did not match and determine which system has the correct
  information.</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>&nbsp;</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>If the Carrier's system
  information is correct, the Sender does not need to do anything.</span></p>
  </td>
 </tr>
</table>

<h3><a name="_Toc159904094">2.2.7<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span>Mismatch: Identity Field: Subscriber</a></h3>

<table class=MsoTableGrid border=1 cellspacing=0 cellpadding=0
 style='border-collapse:collapse;border:none'>
 <tr style='page-break-inside:avoid;height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Message:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border:solid windowtext 1.0pt;
  border-left:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-family:"Courier New"'>Mismatch: Identity
  Field: Subscriber</span></p>
  <p class=MsoNormal><span style='font-family:"Courier New"'>&nbsp;</span></p>
  </td>
 </tr>
 <tr style='page-break-inside:avoid;height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Explanation:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border-top:none;border-left:
  none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-family:Arial'>An identity field (name,
  person id number, etc.) for a subscriber on the health plan system differs
  from that reported by the record keeper.</span></p>
  </td>
 </tr>
 <tr style='page-break-inside:avoid;height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Action:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border-top:none;border-left:
  none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-family:Arial'>Sender should review the
  identity field that did not match and determine which system has the correct
  information.</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>&nbsp;</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>If the Carrier's system
  information is correct, the Sender does not need to do anything.</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>&nbsp;</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>If the Sender's system
  information is correct, the Sender should send a CHANGE transaction to the
  Carrier to update the identity field for the Subscriber.</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>&nbsp;</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>If there is a business
  rule that prevents the identity field to be updated, the Sender needs to
  contact the Carrier to have this identity field manually corrected on the
  Carrier's system.</span></p>
  </td>
 </tr>
</table>

<h3><a name="_Toc159904095">2.2.8<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span>Mismatch: Demographic Field: Dependent</a></h3>

<table class=MsoTableGrid border=1 cellspacing=0 cellpadding=0
 style='border-collapse:collapse;border:none'>
 <tr style='page-break-inside:avoid;height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Message:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border:solid windowtext 1.0pt;
  border-left:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-family:"Courier New"'>Mismatch:
  Demographic Field: Dependent</span></p>
  </td>
 </tr>
 <tr style='page-break-inside:avoid;height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Explanation:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border-top:none;border-left:
  none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-family:Arial'>A demographic field (e.g.,
  phone number, etc.) for a dependent on the health plan system differs from
  that reported by the record keeper.</span></p>
  </td>
 </tr>
 <tr style='page-break-inside:avoid;height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Action:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border-top:none;border-left:
  none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-family:Arial'>Sender should review the
  demographic field that did not match and determine which system has the
  correct information.</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>&nbsp;</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>If the Carrier's system
  information is correct, the Sender does not need to do anything.</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>&nbsp;</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>If the Sender's system
  information is correct, the Sender should send a CHANGE transaction to the
  Carrier to update the demographic field for the Dependent.</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>&nbsp;</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>If there is a business
  rule that prevents the demographic field to be updated, the Sender needs to
  contact the Carrier to have this identity field manually corrected on the
  Carrier's system.</span></p>
  </td>
 </tr>
</table>

<h3><a name="_Toc159904096">2.2.9<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span>Mismatch: Demographic Field: Subscriber</a></h3>

<table class=MsoTableGrid border=1 cellspacing=0 cellpadding=0
 style='border-collapse:collapse;border:none'>
 <tr style='page-break-inside:avoid;height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Message:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border:solid windowtext 1.0pt;
  border-left:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-family:"Courier New"'>Mismatch:
  Demographic Field: Subscriber</span></p>
  <p class=MsoNormal><span style='font-family:"Courier New"'>&nbsp;</span></p>
  </td>
 </tr>
 <tr style='page-break-inside:avoid;height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Explanation:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border-top:none;border-left:
  none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-family:Arial'>A demographic field (e.g.,
  phone number, etc.) for a subscriber on the health plan system differs from
  that reported by the record keeper.</span></p>
  </td>
 </tr>
 <tr style='page-break-inside:avoid;height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Action:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border-top:none;border-left:
  none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-family:Arial'>Sender should review the
  demographic field that did not match and determine which system has the
  correct information.</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>&nbsp;</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>If the Carrier's system
  information is correct, the Sender does not need to do anything.</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>&nbsp;</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>If the Sender's system
  information is correct, the Sender should send a CHANGE transaction to the
  Carrier to update the demographic field for the Subscriber.</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>&nbsp;</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>If there is a business
  rule that prevents the demographic field to be updated, the Sender needs to
  contact the Carrier to have this identity field manually corrected on the
  Carrier's system.</span></p>
  </td>
 </tr>
</table>

<h3><a name="_Toc159904097"><i>2.2.10<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></i>Mismatch: Terminated on Carrier System: Dependent</a></h3>

<table class=MsoTableGrid border=1 cellspacing=0 cellpadding=0
 style='border-collapse:collapse;border:none'>
 <tr style='page-break-inside:avoid;height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Message:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border:solid windowtext 1.0pt;
  border-left:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-size:11.0pt;font-family:"Courier New"'>Mismatch:
  Terminated on Carrier System: Dependent</span></p>
  <p class=MsoNormal><span style='font-family:"Courier New"'>&nbsp;</span></p>
  </td>
 </tr>
 <tr style='page-break-inside:avoid;height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Explanation:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border-top:none;border-left:
  none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-family:Arial'>The health plan system
  indicates that a Dependent reported as active by the record keeper has a
  terminated status on the health plan system.</span></p>
  </td>
 </tr>
 <tr style='page-break-inside:avoid;height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Action:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border-top:none;border-left:
  none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-family:Arial'>Sender should review the
  Dependent's eligibility status and send a REINSTATEMENT transaction to the
  Carrier for the Dependent if the Dependent should really be active.</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>&nbsp;</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>If the Carrier's system
  information is correct and the Dependent should be terminated, then the
  Sender does not need to do anything.</span></p>
  </td>
 </tr>
</table>

<h3><a name="_Toc159904098"><i>2.2.11<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></i>Mismatch: Terminated on Carrier System: Subscriber</a></h3>

<table class=MsoTableGrid border=1 cellspacing=0 cellpadding=0
 style='border-collapse:collapse;border:none'>
 <tr style='page-break-inside:avoid;height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Message:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border:solid windowtext 1.0pt;
  border-left:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-size:11.0pt;font-family:"Courier New"'>Mismatch:
  Terminated on Carrier System: Subscriber</span></p>
  <p class=MsoNormal><span style='font-family:"Courier New"'>&nbsp;</span></p>
  </td>
 </tr>
 <tr style='page-break-inside:avoid;height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Explanation:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border-top:none;border-left:
  none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-family:Arial'>The health plan system
  indicates that a Subscriber reported as active by the record keeper has a
  terminated status on the health plan system.</span></p>
  </td>
 </tr>
 <tr style='page-break-inside:avoid;height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Action:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border-top:none;border-left:
  none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-family:Arial'>Sender should review the
  Subscriber's eligibility status</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>&nbsp;</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>Action: Sender should
  review the Subscriber's eligibility status on the Sender's system and send a
  REINSTATEMENT transaction to the Carrier for the Subscriber if the Subscriber
  should really be active.</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>&nbsp;</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>If the Carrier's system
  information is correct and the Subscriber should remain terminated, then the
  Sender does not need to do anything.</span></p>
  </td>
 </tr>
</table>

<h3><a name="_Toc159904099"><i>2.2.12<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></i>Mismatch: Not Found on Carrier System: Dependent</a></h3>

<table class=MsoTableGrid border=1 cellspacing=0 cellpadding=0
 style='border-collapse:collapse;border:none'>
 <tr style='page-break-inside:avoid;height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Message:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border:solid windowtext 1.0pt;
  border-left:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-size:11.0pt;font-family:"Courier New"'>Mismatch:
  Not Found on Carrier System: Dependent</span></p>
  </td>
 </tr>
 <tr style='page-break-inside:avoid;height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Explanation:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border-top:none;border-left:
  none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-family:Arial'>The health plan system
  indicates that a Dependent reported as active by the record keeper is not
  found on the health plan system.</span></p>
  </td>
 </tr>
 <tr style='page-break-inside:avoid;height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Action:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border-top:none;border-left:
  none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-family:Arial'>Sender should review the
  Dependent's eligibility status and send an ADD transaction to the Carrier for
  the Dependent if the Dependent should have health coverage.</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>&nbsp;</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>If the Carrier's system
  information is correct and the Dependent should NOT have health coverage,
  then the Sender does not need to do anything.</span></p>
  </td>
 </tr>
</table>

<h3><a name="_Toc159904100"><i>2.2.13<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></i>Mismatch: Not Found on Carrier System: Subscriber</a></h3>

<table class=MsoTableGrid border=1 cellspacing=0 cellpadding=0
 style='border-collapse:collapse;border:none'>
 <tr style='page-break-inside:avoid;height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Message:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border:solid windowtext 1.0pt;
  border-left:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-size:11.0pt;font-family:"Courier New"'>Mismatch:
  Not Found on Carrier System: Subscriber</span></p>
  </td>
 </tr>
 <tr style='page-break-inside:avoid;height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Explanation:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border-top:none;border-left:
  none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-family:Arial'>The health plan system
  indicates that a Dependent reported as active by the record keeper is not
  found on the health plan system.</span></p>
  </td>
 </tr>
 <tr style='page-break-inside:avoid;height:.4in'>
  <td width=127 valign=top style='width:95.4pt;border:solid windowtext 1.0pt;
  border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><b><span style='font-family:Arial'>Action:</span></b></p>
  </td>
  <td width=463 valign=top style='width:347.4pt;border-top:none;border-left:
  none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:.4in'>
  <p class=MsoNormal><span style='font-family:Arial'>Sender should review the
  Subscriber's eligibility status and send an ADD transaction to the Carrier
  for the Subscriber if the Subscriber should have health coverage.</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>&nbsp;</span></p>
  <p class=MsoNormal><span style='font-family:Arial'>If the Carrier's system
  information is correct and the Subscriber should NOT have health coverage,
  then the Sender does not need to do anything.</span></p>
  </td>
 </tr>
</table>

<h1><a name="_Toc159904101">3<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span>Example Instances</a></h1>

<h2><a name="_Toc159904102">3.1<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span>Example 1: Mismatch: Not Found on Carrier System: Dependent</a></h2>

<p class=MsoNormal><span style='font-family:Arial'>&nbsp;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:teal;background:white'>&lt;?xml version=&quot;1.0&quot;
encoding=&quot;UTF-8&quot;?&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>ApplicationAcknowledgement</span><span
style='font-size:10.0pt;font-family:Arial;color:red;background:white'> xmlns</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>=&quot;</span><span
style='font-size:10.0pt;font-family:Arial;color:black;background:white'>http://ns.hr-xml.org/2006-02-28</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&quot;</span><span
style='font-size:10.0pt;font-family:Arial;color:red;background:white'>
xmlns:xsi</span><span style='font-size:10.0pt;font-family:Arial;color:blue;
background:white'>=&quot;</span><span style='font-size:10.0pt;font-family:Arial;
color:black;background:white'>http://www.w3.org/2001/XMLSchema-instance</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&quot;</span><span
style='font-size:10.0pt;font-family:Arial;color:red;background:white'>
xsi:schemaLocation</span><span style='font-size:10.0pt;font-family:Arial;
color:blue;background:white'>=&quot;</span><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>http://ns.hr-xml.org/2006-02-28
../CPO/ApplicationAcknowledgement.xsd</span><span style='font-size:10.0pt;
font-family:Arial;color:blue;background:white'>&quot;&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>PayloadResponseSummary</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>UniquePayloadTrackingId</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>IdValue</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span><span
style='font-size:10.0pt;font-family:Arial;color:black;background:white'>audit2006-4Q-912398767</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>IdValue</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>UniquePayloadTrackingId</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>ProcessingTimestamp</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span><span
style='font-size:10.0pt;font-family:Arial;color:black;background:white'>2006-09-06T22:54:01Z</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>ProcessingTimestamp</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>PayloadResponseSummary</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>PayloadDisposition</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>EntityDisposition</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>EntityIdentifier</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>IdValue</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span><span
style='font-size:10.0pt;font-family:Arial;color:black;background:white'>111223333</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>IdValue</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>EntityIdentifier</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>EntityInstanceXPath</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span><span
style='font-size:10.0pt;font-family:Arial;color:black;background:white'>/Enrollment/Organization/Subscriber[position()=152]/Dependent[position()=1]</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>EntityInstanceXPath</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>EntityException</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>EntityXMLFragment</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;!--</span><span
style='font-size:10.0pt;font-family:Arial;color:gray;background:white'> this is
the snipett from the audit file </span><span style='font-size:10.0pt;
font-family:Arial;color:blue;background:white'>--&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>Dependent</span><span
style='font-size:10.0pt;font-family:Arial;color:red;background:white'>
relationshipCode</span><span style='font-size:10.0pt;font-family:Arial;
color:blue;background:white'>=&quot;</span><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>Spouse</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&quot;</span><span
style='font-size:10.0pt;font-family:Arial;color:red;background:white'>
fullTimeStudent</span><span style='font-size:10.0pt;font-family:Arial;
color:blue;background:white'>=&quot;</span><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>false</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&quot;&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>Person</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>IdentificationCode</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>IdValue</span><span
style='font-size:10.0pt;font-family:Arial;color:red;background:white'> name</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>=&quot;</span><span
style='font-size:10.0pt;font-family:Arial;color:black;background:white'>SocialSecurityNumber</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&quot;&gt;</span><span
style='font-size:10.0pt;font-family:Arial;color:black;background:white'>111223333</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>IdValue</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>IdentificationCode</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>PersonName</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>GivenName</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span><span
style='font-size:10.0pt;font-family:Arial;color:black;background:white'>Mary</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>GivenName</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>MiddleName</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span><span
style='font-size:10.0pt;font-family:Arial;color:black;background:white'>M</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>MiddleName</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>FamilyName</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span><span
style='font-size:10.0pt;font-family:Arial;color:black;background:white'>Schmo</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>FamilyName</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>PersonName</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>Gender</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span><span
style='font-size:10.0pt;font-family:Arial;color:black;background:white'>2</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>Gender</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>DateOfBirth</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span><span
style='font-size:10.0pt;font-family:Arial;color:black;background:white'>1956-08-31</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>DateOfBirth</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>Disability</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>DisabilityType</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span><span
style='font-size:10.0pt;font-family:Arial;color:black;background:white'>No
Disability</span><span style='font-size:10.0pt;font-family:Arial;color:blue;
background:white'>&lt;/</span><span style='font-size:10.0pt;font-family:Arial;
color:maroon;background:white'>DisabilityType</span><span style='font-size:
10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>StartDate</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span><span
style='font-size:10.0pt;font-family:Arial;color:black;background:white'>1955-08-31</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>StartDate</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>Disability</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>DisabilityIndicator</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span><span
style='font-size:10.0pt;font-family:Arial;color:black;background:white'>true</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>DisabilityIndicator</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>Person</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>Coverage</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>TierCoverage</span><span
style='font-size:10.0pt;font-family:Arial;color:red;background:white'> type</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>=&quot;</span><span
style='font-size:10.0pt;font-family:Arial;color:black;background:white'>Health</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&quot;&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>GroupNumber</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span><span
style='font-size:10.0pt;font-family:Arial;color:black;background:white'>400000/000152/U256PFM/M</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>GroupNumber</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>COBRAStatus</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span><span
style='font-size:10.0pt;font-family:Arial;color:black;background:white'>non-COBRA</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>COBRAStatus</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>StartDate</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span><span
style='font-size:10.0pt;font-family:Arial;color:black;background:white'>2006-01-01</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>StartDate</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>CoverageLevel</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>CoverageLevelCode</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span><span
style='font-size:10.0pt;font-family:Arial;color:black;background:white'>Family</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>CoverageLevelCode</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>StartDate</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span><span
style='font-size:10.0pt;font-family:Arial;color:black;background:white'>2006-01-01</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>StartDate</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>CoverageLevel</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>TierCoverage</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>Coverage</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>Dependent</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>EntityXMLFragment</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>ExistingDataXMLFragment</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:blue;background:white'>&lt;!--</span><span
style='font-size:10.0pt;font-family:Arial;color:gray;background:white'> this is
the corresponding record from the carrier system </span><span style='font-size:
10.0pt;font-family:Arial;color:blue;background:white'>--&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>ExistingDataXMLFragment</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>Exception</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>ExceptionSeverity</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span><span
style='font-size:10.0pt;font-family:Arial;color:black;background:white'>Information</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>ExceptionSeverity</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>ExceptionMessage</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span><span
style='font-size:10.0pt;font-family:Arial;color:black;background:white'>Mismatch:
Not Found on Carrier System: Dependent</span><span style='font-size:10.0pt;
font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>ExceptionMessage</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>Exception</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>EntityException</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>EntityDisposition</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>PayloadDisposition</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>ApplicationAcknowledgement</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal><span style='font-family:Arial'>&nbsp;</span></p>

<h2><a name="_Toc159904103">3.2<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span>Example 2: Mismatch: Demographic Field: Dependent</a></h2>

<p class=MsoNormal><span style='font-family:Arial'>&nbsp;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:teal;background:white'>&lt;?xml version=&quot;1.0&quot;
encoding=&quot;UTF-8&quot;?&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>ApplicationAcknowledgement</span><span
style='font-size:10.0pt;font-family:Arial;color:red;background:white'> xmlns</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>=&quot;</span><span
style='font-size:10.0pt;font-family:Arial;color:black;background:white'>http://ns.hr-xml.org/2006-02-28</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&quot;</span><span
style='font-size:10.0pt;font-family:Arial;color:red;background:white'>
xmlns:xsi</span><span style='font-size:10.0pt;font-family:Arial;color:blue;
background:white'>=&quot;</span><span style='font-size:10.0pt;font-family:Arial;
color:black;background:white'>http://www.w3.org/2001/XMLSchema-instance</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&quot;</span><span
style='font-size:10.0pt;font-family:Arial;color:red;background:white'>
xsi:schemaLocation</span><span style='font-size:10.0pt;font-family:Arial;
color:blue;background:white'>=&quot;</span><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>http://ns.hr-xml.org/2006-02-28
../CPO/ApplicationAcknowledgement.xsd</span><span style='font-size:10.0pt;
font-family:Arial;color:blue;background:white'>&quot;&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>PayloadResponseSummary</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>UniquePayloadTrackingId</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>IdValue</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span><span
style='font-size:10.0pt;font-family:Arial;color:black;background:white'>audit2006-4Q-912398767</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>IdValue</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>UniquePayloadTrackingId</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>ProcessingTimestamp</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span><span
style='font-size:10.0pt;font-family:Arial;color:black;background:white'>2006-09-06T22:54:01Z</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>ProcessingTimestamp</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>PayloadResponseSummary</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>PayloadDisposition</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>EntityDisposition</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>EntityIdentifier</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>IdValue</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span><span
style='font-size:10.0pt;font-family:Arial;color:black;background:white'>999999999</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>IdValue</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>EntityIdentifier</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>EntityInstanceXPath</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span><span
style='font-size:10.0pt;font-family:Arial;color:black;background:white'>/Enrollment/Organization/Subscriber[position()=189]/Dependent[position()=2]/School[position()=1]/EndDate</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>EntityInstanceXPath</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>EntityException</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;!--</span><span
style='font-size:10.0pt;font-family:Arial;color:gray;background:white'> this is
the snipett from the audit file </span><span style='font-size:10.0pt;
font-family:Arial;color:blue;background:white'>--&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>EntityXMLFragment</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>EndDate</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span><span
style='font-size:10.0pt;font-family:Arial;color:black;background:white'>2006-05-01</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>EndDate</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>EntityXMLFragment</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>ExistingDataXMLFragment</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:blue;background:white'>&lt;!--</span><span
style='font-size:10.0pt;font-family:Arial;color:gray;background:white'> this is
the corresponding record from the carrier system </span><span style='font-size:
10.0pt;font-family:Arial;color:blue;background:white'>--&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>ExistingDataXMLFragment</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span><span
style='font-size:10.0pt;font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>Exception</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>ExceptionSeverity</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span><span
style='font-size:10.0pt;font-family:Arial;color:black;background:white'>Information</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>ExceptionSeverity</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span><span
style='font-size:10.0pt;font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>ExceptionMessage</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span><span
style='font-size:10.0pt;font-family:Arial;color:black;background:white'>Mismatch:
Demographic Field: Dependent</span><span style='font-size:10.0pt;font-family:
Arial;color:blue;background:white'>&lt;/</span><span style='font-size:10.0pt;
font-family:Arial;color:maroon;background:white'>ExceptionMessage</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>Exception</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>EntityException</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>EntityDisposition</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:Arial;color:black;background:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&lt;/</span><span
style='font-size:10.0pt;font-family:Arial;color:maroon;background:white'>PayloadDisposition</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:Arial;color:blue;
background:white'>&lt;/</span><span style='font-size:10.0pt;font-family:Arial;
color:maroon;background:white'>ApplicationAcknowledgement</span><span
style='font-size:10.0pt;font-family:Arial;color:blue;background:white'>&gt;</span></p>

<h1><a name="_Toc159904104"></a><a name="_Ref159904042"></a><a
name="_Ref159904039"></a><a name="_Ref159904038"></a><a name="_Toc120942831"></a><a
name="_Toc61322764">4<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span>Appendix &#8211; Related Documents</a></h1>

<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=636
 style='width:477.0pt;margin-left:-.05in;border-collapse:collapse'>
 <tr style='height:13.95pt'>
  <td width=156 valign=top style='width:117.0pt;border:none;border-bottom:solid windowtext 1.0pt;
  background:#E5E5E5;padding:0in 5.4pt 0in 5.4pt;height:13.95pt'>
  <p class=TableText><b>Reference</b></p>
  </td>
  <td width=480 valign=top style='width:5.0in;border:none;border-bottom:solid windowtext 1.0pt;
  background:#E5E5E5;padding:0in 5.4pt 0in 5.4pt;height:13.95pt'>
  <p class=TableText><b>Link</b></p>
  </td>
 </tr>
 <tr style='height:14.85pt'>
  <td width=156 valign=top style='width:117.0pt;border:solid windowtext 1.0pt;
  border-top:none;padding:0in 5.4pt 0in 5.4pt;height:14.85pt'>
  <p class=TableText>Application Acknowledgement</p>
  </td>
  <td width=480 valign=top style='width:5.0in;border-top:none;border-left:none;
  border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:14.85pt'>
  <p class=TableText><span style='font-size:9.0pt'><a
  href="http://ns.hr-xml.org/2_4/HR-XML-2_4/CPO/ApplicationAcknowledgement.xsd">http://ns.hr-xml.org/2_4/HR-XML-2_4/CPO/ApplicationAcknowledgement.xsd</a>&nbsp;
  </span></p>
  <p class=TableText><span style='font-size:9.0pt'><a
  href="http://ns.hr-xml.org/2_4/HR-XML-2_4/CPO/ApplicationAcknowledgement1.xml">http://ns.hr-xml.org/2_4/HR-XML-2_4/CPO/ApplicationAcknowledgement1.xml</a>
  </span></p>
  <p class=TableText><span style='font-size:9.0pt'><a
  href="http://ns.hr-xml.org/2_4/HR-XML-2_4/CPO/ApplicationAcknowledgement2.xml">http://ns.hr-xml.org/2_4/HR-XML-2_4/CPO/ApplicationAcknowledgement2.xml</a></span></p>
  <p class=TableText><span style='font-size:9.0pt'><a
  href="http://ns.hr-xml.org/2_4/HR-XML-2_4/CPO/ApplicationAcknowledgement3.xml">http://ns.hr-xml.org/2_4/HR-XML-2_4/CPO/ApplicationAcknowledgement3.xml</a></span></p>
  <p class=TableText><span style='font-size:9.0pt'><a
  href="http://ns.hr-xml.org/2_4/HR-XML-2_4/CPO/ApplicationAcknowledgement4.xml">http://ns.hr-xml.org/2_4/HR-XML-2_4/CPO/ApplicationAcknowledgement4.xml</a></span></p>
  <p class=TableText><span style='font-size:9.0pt'><a
  href="http://ns.hr-xml.org/2_4/HR-XML-2_4/CPO/ApplicationAcknowledgement5.xml">http://ns.hr-xml.org/2_4/HR-XML-2_4/CPO/ApplicationAcknowledgement5.xml</a></span></p>
  </td>
 </tr>
 <tr style='height:14.95pt'>
  <td width=156 valign=top style='width:117.0pt;border:solid windowtext 1.0pt;
  border-top:none;padding:0in 5.4pt 0in 5.4pt;height:14.95pt'>
  <p class=TableText>Enrollment Schemas</p>
  </td>
  <td width=480 valign=top style='width:5.0in;border-top:none;border-left:none;
  border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:14.95pt'>
  <p class=TableText><span style='font-size:9.0pt'><a
  href="http://ns.hr-xml.org/2_5/HR-XML-2_5/Enrollment/Enrollment.xsd">http://ns.hr-xml.org/2_5/HR-XML-2_5/Enrollment/Enrollment.xsd</a></span></p>
  <p class=TableText><span style='font-size:9.0pt'><a
  href="http://ns.hr-xml.org/2_5/HR-XML-2_5/Enrollment/EnrollmentTypes.xsd">http://ns.hr-xml.org/2_5/HR-XML-2_5/Enrollment/EnrollmentTypes.xsd</a></span></p>
  <p class=TableText><span style='font-size:9.0pt'><a
  href="http://ns.hr-xml.org/2_5/HR-XML-2_5/Enrollment/Localizations.xsd">http://ns.hr-xml.org/2_5/HR-XML-2_5/Enrollment/Localizations.xsd</a></span></p>
  <p class=TableText><span style='font-size:9.0pt'><a
  href="http://ns.hr-xml.org/2_5/HR-XML-2_5/Enrollment/US/USLocalizations.xsd">http://ns.hr-xml.org/2_5/HR-XML-2_5/Enrollment/US/USLocalizations.xsd</a></span></p>
  <p class=TableText><span style='font-size:9.0pt'><a
  href="http://ns.hr-xml.org/2_5/HR-XML-2_5/Enrollment/US/USRateBasedCoverage.xsd">http://ns.hr-xml.org/2_5/HR-XML-2_5/Enrollment/US/USRateBasedCoverage.xsd</a></span></p>
  <p class=TableText><span style='font-size:9.0pt'><a
  href="http://ns.hr-xml.org/2_5/HR-XML-2_5/EnrollmentUS/USSpendingAccountCoverage.xsd">http://ns.hr-xml.org/2_5/HR-XML-2_5/EnrollmentUS/USSpendingAccountCoverage.xsd</a></span></p>
  <p class=TableText><span style='font-size:9.0pt'><a
  href="http://ns.hr-xml.org/2_5/HR-XML-2_5/Enrollment/US/USTierCoverage.xsd">http://ns.hr-xml.org/2_5/HR-XML-2_5/Enrollment/US/USTierCoverage.xsd</a></span></p>
  </td>
 </tr>
 <tr style='height:14.95pt'>
  <td width=156 valign=top style='width:117.0pt;border:solid windowtext 1.0pt;
  border-top:none;padding:0in 5.4pt 0in 5.4pt;height:14.95pt'>
  <p class=TableText>Enrollment Examples</p>
  </td>
  <td width=480 valign=top style='width:5.0in;border-top:none;border-left:none;
  border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;
  padding:0in 5.4pt 0in 5.4pt;height:14.95pt'>
  <p class=TableText><span style='font-size:9.0pt'><a
  href="http://ns.hr-xml.org/2_4/HR-XML-2_4/Enrollment/EnrollmentReferenceExamples.html">http://ns.hr-xml.org/2_4/HR-XML-2_4/Enrollment/EnrollmentReferenceExamples.html</a></span></p>
  </td>
 </tr>
</table>

<p class=MsoNormal><span style='font-family:Arial'>&nbsp;</span></p>

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